Types of Personal Information We Collect
In general, we use the information collected to operate, maintain, enhance and provide all features of the Services, to help us understand who uses the Services, for internal operations such as operating and improving the Services, and to contact you for customer service and follow-up purposes. We may also collect Personal Information that you submit to us voluntarily when you correspond with us or interact with the Services. We may combine your Personal Information with information we receive offline, such as when you interact with LEAP personnel, or that we obtain through third party sources. Please be aware that any Personal Information you provide to other users during your use of the Services can be collected, used, maintained, shared, or disclosed by those users, and we are not responsible for the collection, use, maintenance, sharing, or disclosure of data and information by such users.
Types of Anonymous Information We Collect
How We Collect Personal Information
Active Information Collection. We may collect Personal Information from you at various places and through various mechanisms on the Website or through your use of the Services. This is Personal Information that you voluntarily enter including, without limitation, when you register for e-mail communications and when you submit a survey response, question or request to the Website using a form or the e-mail address links on the Website or Services, or when you post to any interactive forum or other feature that we may make available on the Website or Services. You should exercise caution when deciding to disclose Personal Information in connection with any of these features. In addition, we may obtain information, including Personal Information, from third parties and sources other than the Service, such as our partners and advertisers. If we combine or associate information from other sources with Personal Information that we collect through the Service, we will treat the combined information as Personal Information in accordance with this Policy.
Passive Information Collection. When you visit or download information from the Services, we automatically collect certain information about your activities (“Website Usage Information”). Website Usage Information includes information about how users use and navigate the Services, such as, for example, the number and frequency of users to each website page, the length of their stays, the type of browser each user is using to view the Services, the type of operating system each user is using, the domain name of each user’s Internet service provider, the user’s internet protocol address, the uniform resource locator (or URL) address of the website that the user navigated from before visiting the Services, which pages were visited on the Services, what was clicked on, and certain other available information. When you request pages from the Services, our servers log your IP address as well as information about your activities on those pages.
How We Use Personal Information
In general, we may use your Personal Information to:
- Administer your account and verify your identity;
- Provide you with the Services and customer support;
- Tailor the features, performance, and support of the Services to you;
- Market the Services to you;
- Respond to your requests, resolve disputes, and/or troubleshoot problems;
- Improve the quality of the Services;
- Communicate with you about the Services; and
- To fulfill any other purpose for which you provide it.
LEAP uses email to contact users of its Services. If you voluntarily submit your email address to receive information, we may subsequently send information to you via email about Services and other products and services, including emails about promotions and product or service updates (“Promotional Emails”); however, we respect your right to opt out of receiving such Promotional Emails from us. If, at any time after registering, you change your mind about receiving Promotional Emails, you can choose to opt out of the Promotional Emails via the “unsubscribe” link included in each email.
With Whom We Share Personal Information
Third Party Links
We exercise reasonable security measures to help protect against the loss, misuse, and alteration of your Personal Information. LEAP hosts its Services (as applicable) and the collected data in a secure environment that uses reasonable technology to help prevent interference or access from unauthorized persons. Despite such efforts, however, please note that no company, including LEAP, can fully eliminate risks or guarantee the security of your Personal Information; unauthorized entry or use, hardware or software failure, and other factors may compromise the security of information about you at any time. Consequently, we do not guarantee the security of any information you provide to LEAP through the Services.
We do not knowingly collect or solicit personally identifiable information from anyone under the age of 13. If you are under the age of 13, please do not provide us with any Personal Information. If we learn that we have inadvertently obtained Personal Information from a minor under the age of 13, we will delete that information as soon as possible. If you believe that a minor under the age of 13 has submitted Personal Information to us, please contact us using the contact information listed below.
The Services are operated in the State of Illinois, in the United States. If you are located in Canada, the European Union, or elsewhere outside of the United States, please be aware that any information you provide to us will be transferred to the United States. By using the Website or Services or providing us with your information, you consent to this transfer.
How to Update Your Information
You may request to update, or ask that we delete, any Personal Information that we have collected from you or that you have provided to us by contacting us using the contact information listed below, or by choosing the “Unsubscribe from this list” or “Update subscription preferences” link in each Promotional Email.
Questions, requests, or comments should be directed to us at:
222 W Merchandise Mart Plaza, Suite 1212
Chicago, IL 60654